Frequently Asked Questions
Although we'll discuss all the details at your consultation, this is a handy list of information to give you an idea of what to expect.
IS THIS FOR ME?
YES! If you're a woman, non-binary or gender non-conforming person aged over 18 years old, then this is absolutely for you!
WHERE CAN I FIND INFORMATION ON...?
Hopefully the website will answer everything you need to know, but feel free to reach out to me at email@example.com with any additional questions.
> Gallery (Home): examples of Emerald Photography's work; client quotes
> About: meet Debbie Murray (owner of Emerald Photography); client testimonials; what is Boudoir; a history of Boudoir; who is Boudoir for; 'About Me, by You'; as described by clients
> Brand Values: a summary of what's important to Emerald Photography
> The Experience: client testimonials; a behind-the-scenes video; advice from clients; the process; product gallery; additional information on the experience
> Journal: the blog
> Connect: contact information; link to private Facebook group The Emerald Lounge; link to Instagram; option to join the mailing list
The header and footer contains links to all social media channels.
WHAT'S INCLUDED WITH THE SESSION FEE?
The £300 Session Fee is non-refundable and includes;
- The Photoshoot
- A beautiful location
- Complimentary professional Hair & Make-up styling on-site
- Preparation guides
- Direction and pose coaching
- 3 outfit changes & 1 nude/implied look
- Retouching of final images
- Online reveal & ordering appointment
- An unforgettable experience!
Digital images and products are NOT included in the Session Fee and are sold separately. Products begin at £900. I understand experiences are an investment which is why I offer pre-payment plans to suit your budget. We can discuss at your consultation.
DO YOU OFFER PAYMENT PLANS?
Yes - pre-payment plans are available, you can spread the cost of your experience over 6 months leading up to your session date.
ARE PROFESSIONAL HAIR & MAKE-UP SERVICES INCLUDED?
Yes - I'll book a professional Hair & Make-up Artist for our day, this cost is included in your Session Fee. It's the perfect opportunity to relax and have some pampering before we start your session. Photoshoot make-up often needs a slightly heavier hand than what you're used to so it shows up on camera.
I STRUGGLE WITH DISORDERED EATING OR BODY DYSMORPHIA
Boudoir can be a therapeutic experience but it can also feel jarring to have so much attention directed on your body. Seeing photos can feel triggering for many people but especially those who have ED illnesses or body dysmorphia. I'd recommend consulting with your therapist/counsellor before you book. If you go ahead, we can discuss how I can support you to ensure you feel comfortable and safe so that you can have the most empowering experience possible.
DO YOU PROVIDE OUTFITS & ACCESSORIES?
I do not currently offer a client wardrobe, however I will happily chat with you at your consultation on suggestions of things to wear and where to source them.
HOW MANY OUTFITS SHOULD I BRING?
Sessions include up to 3 outfits as well as a nude/implied nude style if you wish. You're welcome to bring as many options as you like and we can go through these at the start of your session to decide which styles to shoot.
WHERE WILL WE HAVE THE SESSION?
I use a variety of beautiful locations (mostly in Edinburgh) for sessions, we will discuss this at your consultation.
WILL YOU HELP ME WITH POSING?
Absolutely! I'll fully guide you all the way through your session so you don't need to think about how to pose, where to look or what to do with your hands, I'll provide frequent instructions.
WHO ELSE WILL BE AT THE SESSION?
Our Hair & Make-up Artist will depart after your styling which means it will just be you and I for your private photoshoot. If we are at a location where the host is at residence, they will provide us with privacy.
CAN I BRING ANYONE WITH ME?
Additional people are not permitted to attend your session. This day is all about you; experience has shown that on the rare occasion when partners or friends have attended, it can cause disruption to our workflow in the physical space, will distract our attention and you may feel self-conscious as someone is observing you. If you would like us to make an exception, please request this in advance so we can discuss; it will only be permitted if we agree to this. If you bring someone else to the session, we reserve the right to refuse entry to that person.
HOW LONG WILL THE SESSION LAST?
Hair and Make-up styling will take around 1 and a half hours and the photoshoot will be around 2 hours. Including 'in-between' time of settling in, deciding on outfits and getting changed, you can expect to spend around 4 to 4 and a half hours with us.
WHAT IF I ARRIVE LATE?
I understand that sometimes things are outwith our control, therefore please leave in plenty of time to make sure you arrive to your session on time. As I work on a schedule alongside other service providers, if you’re more than 30 minutes late, your session will not go ahead. If you arrive late but less than 30 minutes, your session will still end at the pre-agreed time.
CAN I KEEP MY PHOTOS PRIVATE?
Of course! This is your experience and your comfort is my priority. I will never share any images we create without your allowance. I'll follow up with you after our session to ask permission if you'll allow me to share all or specific images (on social media, branding materials, website etc). Some clients do choose to keep their images just for themselves.
WILL YOU 'PHOTOSHOP' MY IMAGES?
Whist I do use Photoshop to edit your images, this is for perfecting what we've captured and to enhance light and colour. I will look to edit out anything temporary which will not be there in two weeks time such as bruises, skin blemishes and scrapes. I will also apply light skin smoothing and soften dark circles under eyes. I do not alter the shape or size of your body. I want you to recognise a real version of yourself when you see your photos. I will not look to 'hide' parts of you during posing unless you've specifically asked me to. I will take the utmost care to show you in the best light and this will still include seeing your tummy, stretch marks, body rolls and all the beautiful human aspects of you that we've been taught to fear through impossible beauty standards. I want to show you that you can do amazing things with the body you're in right now and every single part of you is worthy and beautiful.
WHEN WILL I SEE MY IMAGES?
We'll book a date for your online Reveal & Ordering appointment around 10 days after your session. Products take around 2 weeks to arrive once ordered.
HOW MANY IMAGES CAN I EXPECT TO SEE?
All images taken will be reviewed, culled and edited at my discretion to show you a gallery of around 40 retouched final images. RAW and unedited files will not be provided. I have the final decision both creatively, and on what images you ultimately receive.
CAN I JUST HAVE DIGITALS?
Whilst I’m all for you sharing your beautiful images on your social media platforms (I actively encourage it!), it’s so important to have something tangible from this experience. This is a luxury, it’s an investment you’re making in yourself and you deserve to relive this experience and feel those feelings again and again. A little tucked away digital folder only capable of showing images the size of your phone screen isn't reflective of all the time and energy you've invested in this experience - it's a fabulous bonus, but you deserve more. Which is why I offer Collections which provide beautiful products.
HOW ARE MY IMAGES HANDLED? DOES ANYONE ELSE SEE THEM?
With lots of love and care! At your session, I'll photograph you with my digital camera - this contains 2 memory cards that your images are recorded on (one is used as a back-up). After our session, I'll return home with all my equipment where I'll insert one of the memory cards to my MacBook. These are loaded into a professional photography software called Lightroom. The main copy I will edit, plus the original unedited images will be uploaded as 2 separate copies to online storage service, Dropbox. Once all images are stored safely in Dropbox, both memory cards will be deleted.
Your images will be edited on my personal Macbook in my private office by myself.
If you've purchased your edited digital files, these will be uploaded to professional online gallery hosting site (Pixieset) which you'll receive a link to to download your images.
Products are created through a professional luxury printing company right here in Scotland. The images you choose for your products will be uploaded to their website so they can create and send you your products directly via an external courier company.
Privacy/security note - after years of working in HR, I am meticulous about looking after your data as well as I can, especially when this comes to your images. Whilst I physically guard my equipment when en route to and from our session, there may always be a possibility my equipment is stolen. The online sites I use are reputable, I use passwords, and I pay for the upgrade of professional services when possible, but please be aware that nothing online is ever truly secure from hackers or technical issues, and employees of these companies may have the potential to see your images. If you have any reservations at all about any level of nudity being visible to others due to circumstances outwith my control, then please bear this in mind for how you'd like to be photographed.
WHAT IS THE REFUND/CANCELLATION POLICY?
If you cancel for any reason, your Session Fee of £300 is non-refundable, but I will refund any payments you have made towards the purchase of a Collection (provided such cancellation is made prior to your ‘Reveal and Ordering’ online appointment taking place).
If you need to reschedule your session due to an emergency or illness, please give us as much notice as possible. You won’t be charged to reschedule your session to another date, but where the location costs have been paid in advance by us, you must reimburse us for this. I will email you an invoice for the location costs and ask that you pay within 7 days of the invoice.
If you reschedule again, you will be charged 50% of the costs for the original session (50% of the £300 Session Fee which is £150) and on top of the location fees for the rescheduled session.
“Life-affirming, joyful, magical. It's an 'experience' - it’s more than the end product of the photos, they just make it perfect!” - Marie